I'm SO grateful to you for telling me why a second order wasn't on your radar, fragrance, eh?
Didn't dig the fragrance?
I'm sorry! If you're brave - let me give you 15% off for giving us another chance...
And let me guide you - what kind of fragrances do you like?
Warming and foresty? then muscle soothe
Hope this helps - just hit reply if you have any questions
ps: discount appears at checkout page - don't worry if you see full price...discount will magically appear at the checkout see the magic happen -
pps: if you click on a product link it's not auto-magically applied - so put in code customersurvey15 (or click the back button and click on the auto-magic link)